Telephone Interpreting in Czech and Slovak
Intepreting for Czech or Slovak speakers
over the telephone or Skype®
Do you need to discuss
something with Czech or Slovak person, but it is not practical
to arrange a personal meeting with them? A three way
telephone conference call with the assistance of an interpreter
is the instant solution which will use up the minimum of your
time and money.
I am a professional
freelance Czech interpreter and have been providing
interpreting services for Czech and Slovak speakers since 2001.
I obtained my Diploma in Public Service Interpreting
qualification in 2002 and have done over 1500 hours of
interpreting for public service organisations, utility
companies, small business owners, a car manufacturer helpdesk
and private individuals.
If you would like to arrange a date and time
for telephone interpreting and discuss my charging rates,
please call me on +44 (0)1235 770 427 or +44
(0)778 9060 482 or send me an email to
Milada@AbsoluteCzechTranslations.co.uk
Benefits of telephone
interpreting:
-
Instantly removes the language
barrier and the danger of possible
misunderstandings, which could have undesirable or even
serious consequences.
-
Cost effective and time
efficient way of working. You only pay
the interpreter for the time they spent on the phone with
you, unlike with face to face interpreting where you
also have to pay for the time spent travelling, waiting and
the travelling expenses.
In which situations does telephone
interpreting work well?
In Business:
Clear and honest communication
between business partners is absolutely crucial for the success
of their business. Telephone interpreting with your potential
Czech client or business partner can help you to decide about
your future cooperation.
Case study –
Tableau cleaning products. Telephone
interpreting for British manufacturer and Czech distributor.
Read more...
Case study – HR Manager
interviewing Slovak employee while investigating allegation of
sexual harassment
Within 40 minutes on the telephone
the Slovak employee was able to give his evidence regarding the
allegation. The HR manager was then able to obtain all the
necessary information to ascertain that the offence was not
committed by this particular member of staff.
Case study – Peugeot
helpdesk
I provided telephone
interpreting for the Peaugeot helpdesk between 2002 and 2004.
In instances where a car is not malfunctioning due
to mechanical problems but due to problems with the electronic
system, the manufacturer has a set of procedures and a log of
listed solutions for reported problems.
Because the cars are distributed in many countries it
would not be practical to translate and print out all the
documentation in all those languages. With this
centralised system, the car mechanics in the Czech
Republic can easily call the help desk and with the help of an
interpreter can describe the problem and get instructions for
fixing the problem or order any replacement parts. This work
gave me plenty of experience using specialised terminology
related to car manufacturing, car repairs and maintenance.
By public service
organisations:
Clear and honest communication
between providers of public services (local authority
officials, social workers, tax advisers, court clerks, police
officers, doctors, midwives, dentists, etc.) will help to
resolve any issues. I have been providing interpreting over
the telephone for all such organisations and their Czech and
Slovak clients since 2002.
Case study – English solicitor /
Slovak lorry driver who committed a road traffic offence
A UK court was dealing with a road
traffic offence committed by a Slovak lorry driver. I
interpreted for the English solicitor representing the lorry
driver, who was back at home in Slovakia and following the
solicitor’s advice pleaded guilty and agreed to pay the fine,
which meant that he did not have to travel to the UK for the
court hearing.
By legal
professionals and specialist consultants:
How to make the most of telephone
interpreting?
The common practice is that my
clients brief me in advance about the call they need to
make. They inform me about the person who will be contacted and
what will be discussed.
The client then sets up a conference
call where I join before the foreign speaker is contacted so
that once the call is connected to them, I am instantly able to
interpret for the two or sometimes even more parties. I can
also make calls to your Czech contacts on your behalf.
If you would like to arrange a date and
time for telephone interpreting and discuss my charging
rates, please call me on +44 (0)1235 770 427 or +44 (0)778
9060 482 or send me an email to
Milada@AbsoluteCzechTranslations.co.uk
